Return policy
Refund & Return Policy
At LIDL, we want you to be completely satisfied with every purchase. If for any reason you are not happy with your order, you may return it within 60 days for a full refund — free of charge.
1. Eligibility for Returns
Items must be returned within 60 days of the delivery date.
Products must be in their original condition, unused, and with all original packaging and tags attached.
Proof of purchase (receipt or order confirmation) is required.2. Free Returns
Lidl offers free returns within 60 days.
A prepaid return label will be provided upon request.3. Refunds
Once your return has been received and inspected, we will issue a full refund to your original method of payment.
Refunds are typically processed within 5–10 business days after receiving the returned items.4. Non-Returnable Items
For hygiene and safety reasons, certain products such as perishable goods or opened personal care items may not be eligible for return.
We are committed to making returns easy and hassle-free. Shop with confidence knowing that Lidl stands behind the quality of every product.